Security and trust
Your shop’s data belongs to your shop.
Here is how TrackShopGh looks after your sales, stock and account, in plain words.
Private to your shop
Each shop’s data is kept separate. Other shops cannot see your sales, stock or customers.
Passwords stored hashed
We store a scrambled form of your password that cannot be turned back into the password.
Payments through Paystack
Your licence and subscription payments, by Mobile Money or card, go through Paystack. We never see your card or Mobile Money details.
Local data stays on your device
On the local licence, your shop’s sales, stock and customers never leave the device. Back them up to a file regularly, so you can restore them if the device is lost.
Cloud data backed up for you
On a cloud plan, your data is backed up in the cloud and shared across your shop’s devices.
Files in private storage
Product photos and your shop logo are kept in private storage, not on public links.
Report a security problem
If you think you have found a weakness in TrackShopGh, please tell us privately first.
- 1
Email support@trackshopgh.com with Security in the subject.
- 2
Tell us what you found and the steps to see it. Please do not look at or change other shops’ data.
- 3
We confirm we have your report, look into it, and tell you what we find and fix.